Thank you very much for
trusting “SANTORINIBOATRENTAL” for a boat trip to the island of
Santorini with one of our boat.
“SANTORINIBOATRENTAL” and its executives, will always be next to you,
to help you, solve your queries and make your ride more enjoyable and safe . We
will do our best to provide high-quality services for boat hire.
Ιt is very important to know
that when you book a boat from us, you agree to our terms and conditions.
We request our clients to pay attention to the following:
1.1 No license is required for handling a motorboat up to 30hp.
1.2 You must beat least 21 years old to make a booking.
1.3 Youmust be physically and legally
qualified to operate the boat, especially not suffering from a physical or
mental illness, which may deprive the ability to operate the boat or endanger
oneself or others.
1.4 A valid driving license for a car or motorbike is required.
1.5 When booking, you must provide us
with your contact details. These details must include a mobile number,
email,so that we can contact you at any
time if needed. If you fail to meet this obligation and we cannot reach you, we
will not be held liable because of lack of information from us concerning any
change, amendment, delay or cancellation.
1.6 In order to complete the reservation you must prepay.Α security deposit is charged on the day of rental.
1.7 After you have made your booking we will send you an e-mail confirming
acceptance. Please check your confirmation e-mail very carefully. If there are
any discrepancies or it is not what you think you booked, please contact us
immediately and no later within 24 hours of booking for clarifications.
2. NECESSARY DOCUMENTS ON PICK UP DAY
Upon visiting our base in «Vlychada Marina»you :
rental certificate from us
the boat license
copy of a validinsurance contract
copy of General Port Regulation (number 20, 23, 38)
responsible to carry with you all relevant documents as below: valid passport
or ID,valid credit card (we accept VISA, MASTERCARD, MAESTRO,
AMERICAN EXPRESS) in order to pay security deposit.
fully charged is essential onboard. It must always be switched
on in order to communicate at any case (any emergency)
3.BOAT HIRE PROCEDURE
3.1 You have to arrive at our starting point in «Vlychada
Marina» at least 30 min earlier from your rental.
3.2 Non-arrival at our starting point by the agreed time of rental,
without prior notification shall entitle “SANTORINIBOATRENTAL” to treat
the booking as cancelled.
3.3 Every boat is checked before the commencement of hire. “SANTORINIBOATRENTAL”
will demonstrate and explain the function of the boat and its equipment.
3.4 The boat check will be done at your presence and a
inventorylist will be signed by
you, after check, prior to departure.
3.5 Arental agreementwill be signed, in whichyou have tostatethe
“Captain ” of the boat.
4.1 Fuel is included in boat rental rates.
4.2 The boat is given
with a full main tank and a secondary emergency 25lt
tank is available upon extra charge.
5.1 The boat is insured for its civil liability
against third parties with sufficient insurance
5.2 “SANTORINIBOAT RENTAL”shall not be liable for any damages / or
personal injury which may be caused to you or any ofoccupants for any reason whatsoever.
5.3 Although boats are insured, you are primarily responsible for any
damage or loss to the boat and its equipment.
5.4 In case of any damage or loss, you have to pay the amount of excess in
full or part of. This amount will vary depending on the type of damage/loss.
5.5You will be held responsible for
the actions of the other members of your party as well.
5.6 “SANTORINIBOATRENTAL” shall not be liable for any loss ortheft or destruction of any property of
youat any time during the rental
6. SECURITY DEPOSIT:
6.1 On boat pick-up day, you are obliged to pay by credit card a mandatory
security deposit of 500 euro that will be held by “SANTORINIBOATRENTAL”
for the entire duration of your rental period. Alternatively this
amount could be paid in cash.
6.2 If the boat is returned on time, in the same condition as given and
without damage, loss of equipment or third party claim against you, the deposit
will be given back to you.
6.3 Where loss or damage has occurred, whole or part of your security
deposit may be withheld by us to cover the cost of damage or loss,
without any prejudice to all rights.
7.1 Youare responsible for the
boat’s safe navigation and for the actions of each member of your party and you
must take all reasonable care. The boat may be driven only by the Captain .
7.2 In the case of any accident or damage to the boat: you must notify us
immediately reporting full details and you should wait for our instructions.
7.3 No action should be taken by your own initiative. We will take steps to
repair the boat as quickly as practicable in the circumstances.
7.4 In the case of any accident or damage to any other craft or waterway
property you must: record the details (name, model and registration number) of
any other boat involved with names, addresses of its owner and witnesses (where
applicable). Immediately report the fact to “ SANTORINIBOATRENTAL” with full details.
8.1 Children are counted as adults on board.
8.2 The minimum age of an infant we recommend to be carried on board is up
to 5 years old, but this is subject to parent discretion.
8.3 Infants are requested to travel seated on the lap of an adult
responsible for that infant.
8.4 At the moment of booking, we have to be informed when children are
going to be aboard in order to provide you special junior lifejackets.
8.5 We recommend that children should wear lifejackets when boat is moving.
9.10 The boat will be
inspected again and in case of damage or loss, a charge will be made. The
return of the boat later than the estimated arrival time, without any
notification or in a filthy condition, will result in an extra payment.
9.11 Early return of the boat
does not entitle you a refund claim.
9.12 You shall not use on board any
gas appliances, heaters of any type.
9.13You shalldeliver the boat at thebase in
the state that was received.
9.14You have to navigate in accordance with
current byelaws and observe the speed limits and safety distance
limits, as explained.
9.15 The maximum distance of
boat from the coast should not exceed 2NM.
9.16 It is strictly forbidden
to approach the buoys more than 100 meters, if there are not buoys then you
have to keep a distance of 300 meters from the shore.
may, at its absolute discretion, refuse to hand over a boat or terminate the
boat rental period where, in the opinion of “SANTORINIBOATRENTAL”
the driver is likely to cause damage, distress or fails to comply with company
rules. In such event “SANTORINIBOATRENTAL” will give you a full refund.
10. CANCELLATION POLICY
10.1 Cancellation is required at least 72 hours prior to time of departure
to avoid being charged rental fee in full.
10.2 Cancellation or no-show on the date and agreed time of departure will
result in the Renter being charged in full the rental fee.
10.3In case of bad weather or wind, planned hires may be delayed or cancelled; in this case they will be
postponed to the first available date, if there is not available date the
reservation will be cancelled without Cancellation fee.
11. PERSONAL DATA
“SANTORINI BOAT RENTAL”, respect
Privacy and comply with National and European law on the protection of personal
data “General Data Protection Regulation No. (EU) 679/2016”.
Data We Collect
Online reservation procedure
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
Data given automatically
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Data given from other sources
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
Data we share with others
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.